Assertiveness and Self-Confidence

Assertiveness and Self-Confidence

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ASSERTIVENESS AND SELF-CONFIDENCE OUTLINE

 Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: What Does Self-Confidence Mean To You?
  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four Styles
Module Three: Obstacles to Our Goals
  • Types of Negative Thinking
  • Case Study
  • Personal Application
Module Four: Communication Skills
  • Listening and Hearing: They Aren"t the Same Thing
  • Asking Questions
  • Body Language
Module Five: The Importance of Goal Setting
  • Why Goal Setting is Important
  • Setting SMART Goals
  • Our Challenge to You
Module Six: Feeling the Part
  • Identifying Your Worth
  • Creating Positive Self-Talk
  • Identifying and Addressing Strengths and Weaknesses
                		 Module Seven: Looking the Part
                • The Importance of Appearance
                • The Role of Body Language
                • First Impressions Count!
                Module Eight: Sounding the Part
                • It"s How You Say It
                • Sounding Confident
                • Using "I" Messages
                Module Nine: Powerful Presentations
                • What to Do When You"re on the Spot
                • Using STAR To Make Your Case
                Module Ten: Coping Techniques
                • Building Rapport
                • Expressing Disagreement
                • Coming to Consensus
                Module Eleven: Dealing with Difficult Behavior
                • Dealing with Difficult Situations
                • Key Tactics
                Module Twelve: Wrapping Up
                • Words from the Wise
                • Review of Parking Lot
                • Lessons Learned
                • Completion of Action