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Contract Management
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Module One: Getting Started
Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives
Module Two: Defining Contract Management
What is Contract Management?
Contract Types
Contract Elements
Risks of Poor Contract Management
Case Study
Module Two: Review Questions
Module Three: Legal and Ethical Contract Management
Contract Law I
Contract Law II
Defining Ethical Contract Management
Ethical Breaches
Case Study
Module Three: Review Questions
Module Four: Contract Management Requests
Choosing Potential Bidders
RFPs and Technology
Calculating Value
Making a Choice
Case Study
Module Four: Review Questions
Module Five: How to Create a Contract
Templates and Software
Compliance
Wording
Risks of Noncompliance
Case Study
Module Five: Review Questions
Module Six: Contract Negotiations
Be Prepared
Prioritize Terms
Remain Professional
Execute the Contract
Case Study
Module Six: Review Questions
Module Seven: Assess Performance
What Performance Can Be Assessed
Creating Metrics
Measuring Performance
Improving Performance
Case Study
Module Seven: Review Questions
Module Eight: Relationships
Qualities of Effective Relationships
Relationship Pitfalls
Building Trust
Maintaining Relationships
Case Study
Module Eight: Review Questions
Module Nine: Amending Contracts
Redlines and Strikeouts
Replacing Clauses
Describing Amendments
Amendment Status
Case Study
Module Nine: Review Questions
Module Ten: Conducting Audits
Why Audit?
Plan
Establishing Procedures
Investigate and Report
Case Study
Module Ten: Review Questions
Module Eleven: Renewing Contracts
Involve Stakeholders
Review
Check for Accuracy and Changes
Update or Cancel
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
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