Emotional Intellegence

Emotional Intellegence

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$29.99
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Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: What is Emotional Intelligence
  • Self Management
  • Self Awareness
  • Self Regulation
  • Self Motivation
  • Empathy
Module Three: Four Skills in Emotional Intelligence
  • How to Accurately Perceive Emotions
  • Use Emotions to Facilitate Thinking
  • Understand Emotional Meanings
  • Manage Emotions
Module Four: Verbal Communication Skills
  • Focused Listening
  • Asking Questions
  • Communicating with Flexibility and Authenticity
Module Five: Non-Verbal Communication Skills
  • Body Language
  • The Signals You Send to Others
  • It"s Not What You Say, It"s How You Say It
Module Six: Social Management and Responsibility
  • Benefits of Emotional Intelligence
  • Articulate your Emotions Using Language.
                                                                            		 Module Seven: Tools to Regulate Your Emotions
                                                                            • Seeing the Other Side
                                                                            • Self Management and Self Awareness
                                                                            • Giving in Without Giving Up
                                                                            Module Eight: Gaining Control
                                                                            • Using Coping Thoughts
                                                                            • Using Relaxation Techniques
                                                                            • Bringing it All Together
                                                                            Module Nine: Business Practices (I)
                                                                            • Understand Emotions and How to Manage Them in the Workplace
                                                                            • Role of Emotional Intelligence at Work
                                                                            • Disagreeing Constructively
                                                                            Module Ten: Business Practices (II)
                                                                            • Optimism
                                                                            • Pessimism
                                                                            • The Balance Between Optimism & Pessimism
                                                                            Module Eleven: Making an Impact
                                                                            • Creating a Powerful First Impression
                                                                            • Assessing a Situation
                                                                            • Being Zealous without Being Offensive
                                                                            Module Twelve: Wrapping Up
                                                                            • Words from the Wise
                                                                            • Review of Parking Lot
                                                                            • Lessons Learned
                                                                            • Completion of Action Plans and Evaluations