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Lean Process And Six Sigma
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Module One: Getting Started
Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives
Module Two: Understanding Lean
About Six Sigma
About Lean
History behind Lean
Toyota Production Systems
The Toyota Precepts
Module Three: Liker's Toyota Way
Philosophy
Process
People and Partners
Problem Solving
Module Four: The TPS House
The Goals of TPS
The First Pillar: Just In Time (JIT)
The Second Pillar: Jidoka (Error-Free Production)
Kaizen (Continuous improvement)
The Foundation of the House
Module Five: The Five Principles of Lean Business
Value
Value Stream
Flow
Pull
Seek Perfection
Module Six: The First Improvement Concept (Value)
Basic Characteristics
Satisfiers
Delighters
Applying the Kano Model
Module Seven: The Second Improvement Concept (Waste)
Muda
Mura
Muri
The New Wastes
Module Eight: The Third Improvement Concept (Variation)
Common Cause
Special Cause
Tampering
Structural
Module Nine: The Fourth Improvement Concept (Complexity)
What is complexity?
What causes complexity?
How to Simplify?
Module Ten: The Fifth Improvement Concept (Continuous improvement)
The PDSA Cycle (Plan, Do, Study, Act)
The DMAIC Method
Module Eleven: The Improvement Toolkit
Gemba
Genchi Genbutsu
Womack's Principle
Kaizen
A Roadmap for implementation
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluation
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