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Virtual Team Building & Management
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VIRTUAL TEAM BUILDING AND MANAGEMENT COURSE OUTLINE:
Module One: Getting Started
Housekeeping Items
The Parking Lot
Workshop Objectives
Pre-Assignment
Action Plans and Evaluations
Module Two: Setting Up Your Virtual Team (I)
Choose Self-Motivated People with Initiative
Face to Face Meeting At First
Diversity Will Add Value
Experienced with Technology
Case Study
Module Two: Review Questions
Module Three: Setting Up Your Virtual Team (II)
Personality Can Count as Much as Skills
Rules of Engagement
Setting up Ground Rules
Icebreakers and Introductions
Case Study
Module Three: Review Questions
Module Four: Virtual Team Meetings
Scheduling Will Always be an Issue
Have a Clear Objective and Agenda
Solicit Additional Topics in Advance
Discourage Just Being Status Reports
Case Study
Module Four: Review Questions
Module Five: Communication (I)
Early and Often
Rules of Responsiveness
Face to Face When Possible
Choose the Best Tool
Case Study
Module Five: Review Questions
Module Six: Communication (II)
Be Honest and Clear
Stay in Constant Contact
Don"t Make Assumptions
Setup Email Protocols
Case Study
Module Six: Review Questions
Module Seven: Building Trust
Trust Your Team and They Will Trust You
Be Aware of "Us vs. Them" Territorial Issues
Share Best Practices
Create a Sense of Ownership
Case Study
Module Seven: Review Questions
Module Eight: Cultural Issues
Respect and Embrace Differences
Be Aware of Different Work Styles
Know Your Team Members Cultural Background
Dealing With Stereotypes
Case Study
Module Eight: Review Questions
Module Nine: To Succeed With a Virtual Team
Set Clear Goals
Create a SOP"s
Build a Team Culture
Provide Timely Feedback
Case Study
Module Nine: Review Questions
Module Ten: Dealing With Poor Team Players
Manage Their Results, Not Their Activities
Be Proactive Not of Reactive
Check in Often
Remove Them
Case Study
Module Ten: Review Questions
Module Eleven: Choosing the Right Tools
Communication Software
Collaboration and Sharing Tools
Project Management Software
Use Whatever Works for You and Your Team
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
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